GuideApps, bases & deactivation

Unemployment Benefits for Uber & Lyft Drivers in NY

Can NY Uber and Lyft drivers get unemployment? The 2018 Appeal Board ruling, Lowry (2020), Hossain (2022), what Uber says now and how to file with NYS DOL.

  • Reviewed
  • 5 min read
  • 7 official sources
On this page (9)
  1. Why app drivers can get UI at all
  2. The rulings, in order
  3. What these decisions do and do not mean
  4. How to file a claim
  5. Records to keep before you file
  6. Free help with a claim or hearing
  7. Other protection you may have
  8. FAQ
  9. Sources

In short: Yes, Uber and Lyft drivers in New York can apply for unemployment insurance (UI), and many may qualify. In 2018 New York's Unemployment Insurance Appeal Board found three Uber drivers and "all those similarly situated" to be employees for UI purposes, and the courts upheld the same kind of finding in Matter of Lowry (2020) and Matter of Hossain (2022). In April 2026 Uber itself told NYC drivers they "may be eligible" for UI through the NYS Department of Labor (DOL). No one can promise you benefits: the DOL decides each claim on its facts.

This guide explains what the decisions say, what they do not say, and how to file. It is not legal advice. If your claim is denied, free help is listed at the end.

Why app drivers can get UI at all

Unemployment insurance is mainly for employees. Uber and Lyft treat drivers as independent contractors. But New York decides employee status for UI under its own UI law, case by case. The question is how much control the company has over the work. In the Uber cases, the Board and the courts pointed to facts like these (Lowry decision):

  • Uber "controls the drivers' access to their customers";
  • it "calculates and collects the fares and sets the drivers' rate of compensation";
  • it tracks drivers on the app and can adjust the fare for an inefficient route;
  • it sets vehicle standards, limits driver conduct and can deactivate drivers with low ratings.

Because of findings like these, a driver who stops getting work can file a UI claim like any other worker.

The rulings, in order

App drivers and unemployment insurance in New York

  1. July 13, 2018

    Appeal Board ruling on three Uber drivers

    The Unemployment Insurance Appeal Board found that Uber exercised enough control over three claimants 'and other similarly situated Drivers' to make them employees for UI (as reported and quoted by NYTWA).

  2. April 29, 2019

    Board decisions in the Lowry case

    The Board ruled Uber liable for UI contributions on pay to claimant Colin Lowry 'and others similarly situated' in Uber's Upstate market.

  3. May–July 2020

    Islam v. Cuomo (federal court)

    NYTWA and four Uber/Lyft drivers sued the State on May 25, 2020. On July 28, 2020, Judge LaShann DeArcy Hall ordered DOL to pay app drivers the regular employee UI rate instead of the lower pandemic rate (per NYTWA).

  4. December 17, 2020

    Matter of Lowry (Appellate Division, Third Department)

    The court affirmed the Board: substantial evidence showed Uber controlled drivers enough to be an employer for UI. Footnote: the decision covers Uber's Upstate market only.

  5. May 26, 2022

    Good to know: Matter of Hossain

    The same court applied Lowry to Groundanywhere, an app that serves riders in New York City, finding its drivers were employees for UI.

  6. April 15, 2026

    Uber's NYC benefits page

    Uber says drivers 'may be eligible' for UI through the NYS Department of Labor, depending on individual circumstances, and that the State decides.

What these decisions do and do not mean

  • They are about UI only. Lowry asks whether there was an employment relationship "within the meaning of the unemployment insurance law." The decisions do not make you an employee for minimum wage, overtime or taxes. Your pay rules in NYC still come from TLC's minimum pay rules.
  • Lowry was about Upstate drivers. The court wrote: "Uber also operates a separate New York City market. The decisions at issue herein, however, are limited to drivers in the Upstate New York market." That does not mean NYC drivers cannot qualify. It means Lowry itself did not decide their case.
  • Hossain was about a NYC app. In 2022 the court said Groundanywhere's app was "essentially similar" to Uber's and upheld employee status for its drivers. Both Lowry and Hossain relied on a 2020 decision of New York's highest court about Postmates couriers (Matter of Vega).
  • The 2020 dollar amounts are history. NYTWA's page from 2020 mentions weekly amounts during the pandemic. Those do not tell you what you would get today. The DOL calculates your benefit from your own earnings records.
  • Taxi drivers are a different question. We found no official source on UI for yellow-cab lease drivers or medallion owner-drivers. Ask the DOL.

How to file a claim

These steps come from the DOL's claimant benefit process page.

Filing for unemployment with NYS DOL

  1. Gather your information

    Personal details and your work history. For app work, have your Uber/Lyft pay statements and dates, and any deactivation messages.

  2. File online or by phone

    Online (DOL suggests 7:30am–7:30pm, with any VPN turned off) or call 1-888-209-8124, Monday–Friday 8am–5pm. Phone filing offers interpreters.

  3. Answer every question and set a PIN

    Create your 4-digit PIN. You may need to verify your identity with ID.me.

  4. Certify every week

    Claim each week you are out of work. DOL says eligible claimants can get up to 26 weeks of benefits.

  5. Respond to DOL contacts fast

    Some claims go to a review. If DOL calls or sends a questionnaire, reply quickly; delays can lead to denial.

  6. Watch out: Disagree? Ask for a hearing

    If you get a determination that you are ineligible, you can request a hearing within 30 days of its date.

The DOL says the first payment, if you are eligible, "will generally be made in two to three weeks" after your claim is completed and processed. While the claim is being reviewed, the status may show "pending."

Records to keep before you file

App work leaves a digital trail, and the DOL may ask for it. Before you file, and before you lose access to an app, save copies of:

  • Pay statements and yearly tax forms from each app (weekly statements and your 1099 forms). They show when you worked and how much you earned.
  • Your last day of work and why it ended: a screenshot of any deactivation or "account on hold" message, or a note of why you stopped (for example, too few trips to cover costs).
  • Your TLC Driver License and FHV vehicle details, including your base, in case the DOL asks which company dispatched you.
  • Every letter, questionnaire and determination the DOL sends, with the date you received it. Hearing deadlines run from the date of the determination.

If you drove for both Uber and Lyft, keep records from both. If you also had another job, list it too. The DOL looks at all your recent work, not only app driving. When an app account is closed you may lose access to old statements, so download them early. A simple folder or phone album just for these papers helps.

In 2018, NYTWA described the Appeal Board ruling as covering drivers who quit because they "can't make ends meet" or were "deactivated through no fault of their own." That is the union's summary, not a rule. Your own reason for leaving will be looked at by the DOL.

Free help with a claim or hearing

  • DOL Claimant Advocate Office: (855) 528-5618, Monday to Friday, 9am to 4pm. Free, impartial and confidential. Services in about 200 languages. It can explain a determination or questionnaire and help you prepare for a hearing, but staff are not lawyers and cannot represent you (DOL page).
  • Legal services: the DOL says you may get free representation from a pro bono lawyer or your local Legal Aid Society or legal services program.
  • Driver organizations: NYTWA ran the Islam v. Cuomo case and publishes material on UI for app drivers (NYTWA).

Other protection you may have

UI replaces part of your income when work stops. It is not your only benefit as an app driver:

If you are deciding whether to keep driving for an app or switch to a taxi, our yellow taxi vs Uber comparison and the Uber and Lyft driver hub can help.

Frequently asked questions

Can Uber drivers collect unemployment in New York?

They can apply, and many may qualify. New York's Unemployment Insurance Appeal Board found in 2018 that three Uber drivers and others 'similarly situated' were employees for unemployment insurance, and courts upheld similar findings in 2020 and 2022. Uber says in 2026 that drivers 'may be eligible' through the NYS Department of Labor, depending on their circumstances. The Department of Labor decides each claim.

Did the Lowry case cover NYC drivers?

Not directly. The court's footnote says the decisions in Lowry were limited to drivers in Uber's Upstate New York market, and that Uber operates a separate NYC market. A 2022 decision, Matter of Hossain, applied the same reasoning to a New York City app company.

How do I file an unemployment claim?

Online through the NYS Department of Labor, or by phone at 1-888-209-8124 (Monday to Friday, 8am to 5pm). The Department says the first payment, if you are eligible, generally comes two to three weeks after your claim is processed.

Who can help me if my claim is denied?

You can ask for a hearing within 30 days of the determination. The DOL Claimant Advocate Office gives free, confidential help, in about 200 languages, at (855) 528-5618, Monday to Friday 9am to 4pm. Its staff are not lawyers.

Does being an employee for unemployment change my taxes?

The court decisions were about unemployment insurance law only. They did not, by themselves, change how the apps pay you or report your income. Ask a tax professional about your own taxes.

Can yellow taxi drivers get unemployment?

We found no official source that answers this for lease or medallion drivers. Ask the NYS Department of Labor; your answer depends on who you work for and how.

Sources

Last reviewed against the official sources on .

  1. Matter of Lowry (Uber Tech., Inc.—Commissioner of Labor), 2020 NY Slip Op 07645 (3d Dept, Dec 17, 2020) nycourts.gov
  2. Matter of Hossain (Groundanywhere LLC—Commissioner of Labor), 2022 NY Slip Op 03424 (3d Dept, May 26, 2022) nycourts.gov
  3. NYTWA: July 2018 Unemployment Insurance Appeal Board ruling on Uber drivers nytwa.org
  4. NYTWA: UI for App Drivers (Islam v. Cuomo) nytwa.org
  5. Uber: NYC driver benefits (Apr 15, 2026) uber.com
  6. NYS DOL: The Unemployment Claimant Benefit Process dol.ny.gov
  7. NYS DOL: Unemployment Insurance Claimant Advocate Office dol.ny.gov

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