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In short: Every TLC summons, whether written by a TLC inspector, Port Authority Police or the NYPD, is decided by the OATH Hearings Division, not by TLC. You can answer by phone, by written defense online or by mail, or in person if you ask in advance. The single most important date is the hearing date printed on your summons: if nobody responds by then, you can be found in violation by default. This hub collects everything we have written about hearings, in the order you will need it.
How a TLC case moves through OATH
The request windows come from OATH and TLC: ask for a phone hearing at least three business days (and not more than a month) before the hearing date; email livehearings@oath.nyc.gov at least five business days ahead for an in-person hearing; and make sure an online defense is submitted, or a mailed defense is received, before the hearing date. TLC also warns that if the hearing officer doesn't accept your account, the fine can end up higher than an earlier settlement offer.
Start with the guide that fits your situation
- Just got a summons? Read what to do in the first 48 hours, then OATH hearings for TLC drivers.
- Choosing a method: phone hearings, written defense online or by mail, in-person hearing locations.
- Getting ready: how to prepare, evidence, documents, witnesses, a free interpreter, and what TLC must prove.
- Timing problems: rescheduling, missed hearings and defaults, and can I reschedule twice?
- After the decision: appealing an OATH decision and how long you have to appeal.
- Help: do I need a lawyer? and can a friend represent me?
How busy is the calendar?
OATH's public dataset lists the scheduled hearing date for every taxi and for-hire summons. The chart shows how many fell in each recent month, and how many are already scheduled ahead:
The dataset does not record outcomes for taxi cases, so nobody can tell you a dismissal rate from public data. Be wary of anyone who quotes one.
Who can speak for you
You can always represent yourself. An attorney can represent you, and so can someone who is not a lawyer. OATH's registered representatives page says anyone who represents more than one respondent per calendar year must register with OATH (registration is renewed every two years, in odd-numbered years), unless they are an attorney or represent only family members, and must file an authorization form from each person they represent. Ask anyone offering to handle your case whether they are an attorney or a registered representative.
Tools for this step
Our summons deadline calculator counts your days, the hearing prep checklist keeps you organized, and the appeal deadline calculator works out your appeal date. Related topics: fines and suspensions and passenger complaints.
Everything in this topic
Other topics
Frequently asked questions
Who decides a TLC summons?
The NYC Office of Administrative Trials and Hearings (OATH), Hearings Division. It is an independent city tribunal; TLC acts as the party bringing the charge.
Do I have to go to OATH in person?
Usually not. OATH says most hearings are held by phone. You can also send a written defense online (if your case is eligible) or by mail, or ask for an in-person hearing by emailing livehearings@oath.nyc.gov at least five business days before the hearing date.
What if I can't make my hearing date?
OATH lets you ask to reschedule one time, before the scheduled hearing date. If you miss the hearing without rescheduling, you can be found in violation by default and a higher fine may be imposed.
How long do I have to appeal?
OATH's appeal FAQ says 30 days from the decision date, or 35 days if the decision was mailed to you. OATH must receive the appeal within that time.
Sources
Last reviewed against the official sources on .
- OATH: Hearings and Defaults nyc.gov
- TLC: Received a Driver's License Summons? nyc.gov
- OATH: Registered Representatives nyc.gov
- OATH: Appeal Frequently Asked Questions nyc.gov
- NYC Open Data: OATH Hearings Division Case Status data.cityofnewyork.us
Spotted something out of date? Tell us and we'll check it against the official source.
TLC Help is not a law firm and is not affiliated with the NYC Taxi & Limousine Commission or OATH. Explanations on this site are general information, not legal advice. Legal representation is provided by independent attorneys and OATH-registered representatives in our network.