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The Hail Exclusionary Zone is the part of New York City where green cabs (street hail liveries) may not pick up passengers who hail them. TLC's rule book defines it as "(1) Manhattan south of East 96th St. and West 110th St. (2) The New York City Airports" (TLC rules, chapter 51, updated October 17, 2025). Everywhere else in the city is the Hail Zone, where green cabs may take hails.
The line in plain words
- East side: the line is East 96th Street. Below it, no green cab hails.
- West side: the line is West 110th Street, so the Upper West Side up to 110th is inside the zone.
- Airports: the definition adds "The New York City Airports", which means JFK and LaGuardia. TLC's green cab page describes the Manhattan part the same way: green cabs "may not operate in the Hail Exclusionary Zone, south of West 110th St and East 96th St" (TLC).
A related term, the Pre-Arranged Exclusionary Zone, is only the Manhattan part. Green cabs may not start a base-dispatched trip there, but they may start one at an airport (rule §82-13(a)(3), chapter 82).
Who it affects and the penalties
All driver penalties above are printed in TLC rules, chapter 80.
Examples
- A green cab at West 105th Street and Broadway is inside the zone (south of 110th on the west side). No hails.
- A green cab at East 105th Street and Lexington Avenue is outside it (north of 96th on the east side). Hails are allowed.
- A green cab carrying a hail from Harlem to Midtown may drive into the zone to finish the trip. Rule §82-13(a)(6) allows driving through it to complete a trip that began outside.
- After dropping that passenger in Midtown, the same green cab may not take a new hail until it is back north of the line. If the driver is heading home, the off-duty rule still requires being in the Hail Zone; see can I pick up a street hail on my way home?.
- A green cab at LaGuardia may not take a hail, but it may start a trip that a passenger booked through its base.
Related terms
Hail Zone · Pre-Arranged Exclusionary Zone · SHL (green cab) · who can pick up where · congestion relief zone boundaries · where green cabs get hails · places hub.
Frequently asked questions
Are the airports in the Hail Exclusionary Zone?
Yes. TLC's definition has two parts: Manhattan south of East 96th St. and West 110th St., and the New York City Airports. But the airports are NOT in the Pre-Arranged Exclusionary Zone, so a green cab may start a base-dispatched trip at JFK or LaGuardia.
Can a green cab drive through the Hail Exclusionary Zone?
Yes. TLC rule 82-13(a)(6) says green cabs may drive through it to finish a trip that began outside it, or when not driving for hire. What they may not do is take a hail there or start a pre-arranged trip in Manhattan below the line.
Does the Hail Exclusionary Zone apply to yellow taxis?
No. Yellow taxis may accept hails anywhere in the city except where taxi cruising is restricted, such as the airports and near taxi stands. The zone limits green cabs, and it raises the penalty for FHV drivers who take street hails.
Is the Hail Exclusionary Zone the same as the congestion pricing zone?
No. The MTA congestion relief zone is Manhattan south of and including 60th Street. The NYS congestion surcharge uses 96th Street on both sides. Only the hail line uses 110th Street on the west side.
Sources
Last reviewed against the official sources on .
- TLC Rule Book, Chapter 51 (Definitions) nyc.gov
- TLC Rule Book, Chapter 80 (Drivers), §80-19 nyc.gov
- TLC Rule Book, Chapter 82 (Street Hail Livery), §82-13 nyc.gov
- TLC: Green Cab nyc.gov
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