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In short: A green cab (Street Hail Livery) driver must not take a street hail in the Hail Exclusionary Zone, which is Manhattan south of East 96th Street and West 110th Street, plus JFK and LaGuardia airports. A green cab also must not accept a pre-arranged trip that begins in Manhattan below those streets. Breaking rule 80-19(b)(1) costs $500 and a suspension the first time, $750 and a suspension for a second within 24 months, and revocation for a third within 120 months. You must appear at the hearing. This is the most serious solicitation rule a green cab driver faces.
This page is general information, not legal advice.
What the rule says
Section 80-19(b)(1) of TLC Chapter 80:
(1) Exclusionary Zones (i) A Driver of a Street Hail Livery must not solicit Passengers in the Hail Exclusionary Zone. (ii) A Driver of a Street Hail Livery must not accept a Pre-Arranged Trip beginning in the Pre-Arranged Exclusionary Zone.
§80-19(b)(1) Fine: First Violation: $500 and suspension; Second Violation in 24 months: $750 and suspension; Third Violation in 120 months: Revocation — Appearance REQUIRED
So there are two parts. Part (i) is about hails. Part (ii) is about base or app bookings that start in lower and midtown Manhattan. OATH records both, as 80-19(b)(1)(i) and 80-19(b)(1)(ii).
The lines, exactly
Chapter 51 defines three areas:
Three things trip drivers up:
- East and west lines differ. On the east side the line is 96th Street; on the west side it is 110th Street.
- Airports are only in the hail zone ban. JFK and LaGuardia are in the Hail Exclusionary Zone, but not in the Pre-Arranged Exclusionary Zone. Port Authority airport rules apply there too. See can green cabs pick up at JFK or LaGuardia.
- Drop-offs are not limited. A hail that starts in the Bronx can end in Midtown. The problem is accepting the next hail there. Head back to the Hail Zone before you take another passenger.
For the exact edges, see Hail Exclusionary Zone, Pre-Arranged Exclusionary Zone and Hail Zone.
Who it applies to
Green cab drivers. Yellow taxis may take hails anywhere in the city's streets, but they too have limits: no soliciting at the airports or within 100 feet of a taxi stand (80-19(a)(4)). FHV drivers have a similar enhanced penalty for non-prearranged pickups in the same Manhattan area or at the airports: 80-19(c)(2), $500, $750, then revocation. Green cab owners and bases have their own rules in Chapter 82, such as 82-13(a)(1).
How the penalty climbs
Who writes it and how often
Most of these came in 2016 and 2017. The drop tracks the shrinking green cab fleet: TLC's industry indicators show an average of 7,214 green cab drivers with trips per month in 2015 and just 627 in 2025.
Green cabs still work mostly by hail. In TLC's green trip files from September 2025 to August 2026, street-hail trips outnumbered dispatched trips by more than ten to one every month.
Common situations
- You drop a passenger at Penn Station, and someone waves you down on Eighth Avenue. Taking that hail is part (i).
- You finish a trip at JFK and a traveler at the curb asks for a ride. The airport is in the Hail Exclusionary Zone, so this is part (i).
- Your base sends you a booking that starts on the Upper West Side below West 110th Street. Accepting it is part (ii).
- You are on Lexington Avenue at East 100th Street. That is above 96th Street on the east side, so it is in the Hail Zone and a hail is allowed.
- You are on Broadway at West 104th Street. That is below 110th Street on the west side, so it is still in the exclusionary zone.
Does the summons fit?
Penalty and points
| Penalty | |
|---|---|
| 1st violation | $500 and suspension |
| 2nd within 24 months | $750 and suspension |
| 3rd within 120 months | Revocation |
| TLC points | None listed in Chapter 80 |
| Appearance | Required |
What to do
- Go to the hearing. Appearance is required. Missing it can lead to a default decision with the full penalty.
- Get the trip record for that trip. It records where the trip started and whether it was a hail or a dispatch.
- Check your history. Whether this is a first, second or third violation decides the penalty. Count back 24 months and 120 months.
- Talk to a lawyer or registered representative early. A suspension affects your income right away.
See also: can green cabs pick up in Manhattan, green cab drivers, green cab off-duty pickups, the owner-side no-hail-zone rule 82-13(a)(1), the green cab E-ZPass rule, TLC enforcement by NYPD precinct and the enforcement topic.
Frequently asked questions
What is the penalty for 80-19(b)(1)?
First violation: $500 and suspension. Second within 24 months: $750 and suspension. Third within 120 months: revocation. Appearance at the hearing is required.
Where is the Hail Exclusionary Zone?
Manhattan south of East 96th Street and West 110th Street, plus the New York City airports (JFK and LaGuardia). Green cabs may not accept street hails there.
Can a green cab take a pre-arranged trip that starts at JFK?
Under TLC rules, the Pre-Arranged Exclusionary Zone is only Manhattan south of East 96th and West 110th, so the airports are not in it. Port Authority airport rules also apply at the airports; check them before you go.
Can I drop off a passenger in Midtown?
Yes. The rule limits where you accept hails and where pre-arranged trips begin. A trip that starts in the Hail Zone can end anywhere a taxi trip may end.
Is it common?
OATH data shows 228 summonses citing 80-19(b)(1) from 2016 to October 12, 2026, mostly in 2016 and 2017 when there were many more green cabs. TLC wrote 223 of them.
Sources
Last reviewed against the official sources on .
- TLC Rules Chapter 80: Drivers (PDF, updated June 6, 2025), §80-19(b) nyc.gov
- TLC Rules Chapter 51: Definitions (Hail Exclusionary Zone, Pre-Arranged Exclusionary Zone, Hail Zone) nyc.gov
- NYC Open Data: OATH Hearings Division Case Status (jz4z-kudi), queried Oct 12, 2026 data.cityofnewyork.us
- TLC Trip Record Data (green), Sep 2025 – Aug 2026 nyc.gov
- NYC Open Data: TLC Industry Indicators (v6kb-cqej) data.cityofnewyork.us
Spotted something out of date? Tell us and we'll check it against the official source.
TLC Help is not a law firm and is not affiliated with the NYC Taxi & Limousine Commission or OATH. Explanations on this site are general information, not legal advice. Legal representation is provided by independent attorneys and OATH-registered representatives in our network.