GuideOATH hearings & process

What TLC Must Prove at Your OATH Hearing

The burden of proof in TLC cases: preponderance of the evidence, why a sworn summons is prima facie proof, what a summons must contain, and when cases end.

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On this page (7)
  1. The standard: more likely than not
  2. The sworn summons: prima facie evidence
  3. What TLC needs to show, piece by piece
  4. When TLC cases end without reaching the facts
  5. What this means for you
  6. FAQ
  7. Sources

At an OATH hearing, TLC has to prove its case, not you. TLC itself says that getting a summons does not mean you are guilty. If you ask for a hearing, TLC must present evidence to prove the allegations (TLC). The standard is a preponderance of the evidence, meaning "more likely true than not" (48 RCNY §6-12).

But "TLC must prove it" doesn't mean TLC needs a live witness every time. A sworn summons can be enough on its own unless you answer it. This page explains what TLC needs, what counts toward it, and the procedural rules that can end a case before the facts are even reached.

The standard: more likely than not

Picture a scale. TLC's evidence goes on one side and yours on the other. If TLC's side is even slightly heavier, the charge is proven. If the scale is level, or tips your way, TLC has not met its burden.

That's a lower standard than "beyond a reasonable doubt" in criminal court. In practice, an OATH hearing officer weighs which account is more believable. That's why the details you give, and the records that back them up, matter so much (see the evidence guide).

The burden can shift in one situation. If you raise an affirmative defense, you must prove it, by the same preponderance standard (§6-12). An affirmative defense is a reason you aren't liable even if the basic facts are true. Some TLC rules contain their own exceptions, so read your rule's full text in the violation library.

The sworn summons: prima facie evidence

Here is a rule that may surprise you. If a summons is sworn or affirmed under penalty of perjury, OATH admits it as prima facie evidence of the facts it states. An inspector's report served with the summons gets the same treatment (48 RCNY §6-12). TLC's guidance says the same about summonses written by law enforcement officers (TLC).

"Prima facie" means the summons, on its own, can be enough to prove those facts. If you say nothing and offer nothing, the hearing officer can find the charge proven from the paper alone. If you give credible testimony or evidence that contradicts it, the hearing officer must weigh both.

Who wrote your summons matters for how you prepare. In OATH's public data for 2021–2025, most taxi and FHV summonses came from TLC itself, with a smaller share from Port Authority Police and very few from NYPD:

Who writes taxi and FHV summonses (2021–2025)

Counts of summonses filed at OATH by issuing agency. A summons is an allegation, not a finding. This data shows nothing about outcomes.

  • TLC88% 274,492
  • Port Authority Police12% 36,336
  • NYPD0% 294
Show data table
LabelSummonses (summonses)
TLC274,492
Port Authority Police36,336
NYPD294

Source: NYC Open Data: OATH Hearings Division Case Status (jz4z-kudi) · Data as of Oct 12, 2026. Counts are summonses filed at OATH by the agency, dated by violation_date (the date on the summons). A summons is not a finding of guilt. hearing_status, hearing_result, penalty_imposed, paid_amount and the charge descriptions are blank for taxi rows in this dataset, so it cannot show outcomes or fines. Port Authority Police patrol the airports and other Port Authority facilities, but this dataset has no usable location field, so it cannot show where any summons was written.

What TLC needs to show, piece by piece

How a TLC charge is proven (or not)

  1. Valid summons

    Contains the required information and was served the way TLC's rules allow.

  2. Each element of the rule

    The facts the specific rule requires (who, what, where, when).

  3. Prima facie proof

    A sworn summons or inspector's report can supply those facts on paper.

  4. Your answer

    Your testimony, documents and witnesses.

  5. Watch out: Weighing

    Is TLC's version more likely true than not?

  • 5WeighingYesCharge sustained; TLC's penalty applies
  • 5WeighingNoCharge dismissed

1. A summons with the required contents

TLC's rules list what every summons must contain at minimum (35 RCNY §68-06):

What a TLC summons must contain (35 RCNY §68-06)

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Note the rule in item 3. If the code and the description don't match, the description controls (§68-06(a)(3)). A typo in the code is usually not a winning point by itself. A description that doesn't actually describe a violation, or details that are wrong in a way you can prove, can matter more. Our summons decoder helps you find each field.

2. Proper service

For licensed drivers, TLC's rules allow service in person or by first-class mail to the last mailing address you filed with TLC (35 RCNY §68-05). So keep your address current with TLC. A summons mailed to an old address you never updated is generally still served under that rule.

3. Each element of the specific rule

Every TLC rule has its own elements. These are the separate facts that must all be true for that rule to be broken. Some rules apply only to certain license types, or only while you're operating a TLC-licensed vehicle. Some have built-in exceptions. Some depend on what you said or did, and others on the condition of the vehicle.

Read your rule's full text and write its elements down as a list. Then ask, for each one: what is TLC's proof? Is it in the summons description, the inspector's report, or a witness? If one element has no proof at all, that's a point to raise. If every element is covered, your defense needs to show that one of them didn't really happen the way the summons says. Our violation pages, such as 80-13(a)(2), break this down by code.

4. Limits on changing the charge

A hearing officer may let TLC amend a summons only if the change stays within the original scope. It can't add new violations or acts, can't cover acts after service, and must still give you adequate notice (48 RCNY §6-13). If TLC tries to change what you're accused of at the hearing, you can object.

When TLC cases end without reaching the facts

OATH's TLC rules contain several situations where the summons is dismissed or withdrawn because of what TLC did or didn't do:

Procedural rules that can end a TLC case

SituationResultRule
TLC doesn't appear within 30 minutes of your on-time appearance, and didn't properly rescheduleSummons dismissed48 RCNY §5-01a(b)
Hearing doesn't begin within 3 hours of both sides appearing on timeDismissed without prejudice (TLC may refile)48 RCNY §5-01a(c)
Complaining witness's credibility matters and TLC's efforts to produce them were inadequateSummons dismissed48 RCNY §5-02
TLC fails to request a hearing within one year of the summons dateCharges withdrawn35 RCNY §68-08(a)
TLC's Chair finds the summons was written in error or not served effectivelyChair may withdraw it, even after a hearing; fines refunded35 RCNY §68-20(b)

Sources: 48 RCNY Chapter 5, TLC Rules Chapter 68. These rules protect you, but they depend on facts the hearing officer decides. Keep your own record of when you appeared, and raise the issue at the hearing. The complaining-witness rule is explained in detail in witnesses at an OATH hearing.

What this means for you

  1. Don't stay silent and hope. A sworn summons can prove itself. Give the hearing officer a reason to doubt it.
  2. Answer the description, not just the code.
  3. Prove your defenses. If you rely on an exception or an emergency, bring evidence for it.
  4. Use the procedural rules properly. Know them, note the times, and raise them on the record.
  5. Get TLC's evidence in advance. Ask in writing at least five business days before the hearing (48 RCNY §6-07). See the preparation plan.

This page is general information, not legal advice. How these rules apply depends on your exact summons. If your license is at risk, talk to an attorney or OATH-registered representative.

Frequently asked questions

What is the burden of proof at a TLC hearing?

TLC must prove the facts alleged in the summons by a preponderance of the evidence — more likely true than not (48 RCNY §6-12). It is a lower standard than 'beyond a reasonable doubt' in criminal court.

Does getting a summons mean I'm guilty?

No. TLC itself says receiving a summons does not mean you are guilty; if you request a hearing, TLC must present evidence to prove the allegations.

What does 'prima facie' mean for my summons?

If the summons was sworn or affirmed under penalty of perjury, OATH admits it as prima facie evidence of the facts in it — enough to prove them unless your evidence or testimony answers it.

What if the rule code on my summons is wrong?

TLC's rules say that if the rule cited conflicts with the written description of the violation, the description controls (35 RCNY §68-06(a)(3)). A wrong code alone may not end the case; the description is what you need to answer.

Who has to prove a defense like an emergency?

You do. Under 48 RCNY §6-12 the respondent must prove any affirmative defense by a preponderance of the evidence.

Sources

Last reviewed against the official sources on .

  1. OATH Rules, 48 RCNY §6-12 Evidence and §6-13 (Subchapter C) nyc.gov
  2. OATH Rules, 48 RCNY Chapter 5 (TLC matters) nyc.gov
  3. TLC Rules, Chapter 68 (§68-05 service, §68-06 contents, §68-08, §68-20) nyc.gov
  4. TLC: Received a Driver's License Summons? nyc.gov
  5. NYC Open Data: OATH Hearings Division Case Status (jz4z-kudi) data.cityofnewyork.us

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