GuideOATH hearings & process

Written Defense for a TLC Summons: Online or by Mail

Fight a TLC summons in writing: who qualifies, OATH's 3-file online limit, the mail address, why you must answer every charge, and what a judge can do next.

  • Reviewed
  • 5 min read
  • 7 official sources
On this page (11)
  1. Is a written defense right for you?
  2. Online vs. mail vs. phone at a glance
  3. The rule that can sink a written defense
  4. How to write the defense
  5. Writing in your own language
  6. A simple outline you can follow
  7. Common mistakes to avoid
  8. What can happen after you submit
  9. When to get help
  10. FAQ
  11. Sources

You can fight some TLC summonses without speaking to anyone: you send OATH a written defense, online or by mail, and a hearing officer decides on the papers. TLC says written defenses are available online if you are eligible (TLC). Eligibility depends on the violation code on your summons, not on who wrote it (OATH: Online hearing submission).

A written defense is convenient, but it has one big trade-off. Your paper has to do all the work. There is no chance to answer the judge's questions or question the officer. This guide helps you decide if it's right for your case and, if it is, how to write one that covers everything.

Is a written defense right for you?

Written defense or a live hearing?

Answer a few questions · general information, not legal advice

Question 1Is your violation code on OATH's list for online or mail hearings?

Is your violation code on OATH's list for online or mail hearings?

  • Yes

    Could this summons lead to a suspension, revocation, or penalty points?

    • Yes

      Important: What this means for you

      When your license is at stake, consider a live hearing, where you can answer questions and challenge witnesses. Consider talking to an attorney or registered representative before you choose.

    • No, fine only

      Does your defense depend on someone believing your story over the officer's?

      • Yes, it's my word against theirs

        Watch out: What this means for you

        Credibility is hard to win on paper. A phone or in-person hearing lets the hearing officer hear you and lets you question witnesses. A written defense may still work, but think it over.

      • No, I have documents that show it

        Good to know: What this means for you

        A written defense can fit well: a clear statement plus up to three files online (or more by mail). Answer every charge on the summons.

  • No / not sure

    Watch out: What this means for you

    If the code isn't listed, OATH says you need a hearing by phone or in person. Request a phone hearing at least 3 business days before the hearing date, or email for in person at least 5 business days before.

This tool is general guidance, not legal advice. For a broader view of your options, try should I fight my TLC summons?.

Online vs. mail vs. phone at a glance

Three ways to contest without going to an OATH office

Row labelOnline (One-Click)By mailBy phone
DeadlineReceived on or before the hearing dateReceived before the hearing date, or postmarked before itRequest at least 3 business days (max 1 month) before
Evidence limitUp to 3 files, 3MB total (JPG, PDF, DOC)No file limit stated; send copies, not originalsEmail files when the hearing officer gives the address
SignatureOnline certification under penalty of perjurySignature plus notarization or OATH's certification statementSworn testimony on the call
You can answer questionsNoNoYes
EligibilityDepends on violation codeDepends on violation codeGenerally available

Sources: OATH online form, OATH hearing by mail, 48 RCNY §6-10, OATH phone request.

The rule that can sink a written defense

OATH's rule on written hearings is short and strict. Your submission must address each violation. Any violation you don't address is deemed admitted, and any defense you don't raise is deemed waived (48 RCNY §6-10). The online form says the same thing in plain words: if there is more than one charge on the summons, write a defense to each and every charge (OATH form).

So if your summons lists two rule codes, your letter needs two answers, even if one charge feels minor. Number them to match the summons.

How to write the defense

  1. Copy the summons details exactly

    Summons number, your name as printed, your TLC license number, the date, time and place of the alleged violation, and each rule code.

  2. One heading per charge

    For each code, say plainly whether you dispute it and why. Read the rule text first in our violation library.

  3. State facts, not feelings

    Times, places, what you did, what you saw. Short sentences. Point to the attachment that proves each fact.

  4. Attach your best evidence

    Online: up to 3 files, 3MB total. Combine photos into one PDF if needed. By mail: copies only, because OATH does not return originals.

  5. Certify and sign

    Online, tick the certification box. By mail, sign and either notarize or use OATH's certification statement.

  6. Submit once, save proof

    OATH considers only the first online form for each summons. Save the confirmation page. By mail, keep proof of the mailing date.

A few details that matter:

  • Read the exact rule. A defense works best when it answers what the rule actually requires. Look up your code in the violation library, and see what TLC must prove.
  • Check the description on the summons. TLC's rules say that if the rule code cited and the written description don't match, the description controls (35 RCNY §68-06(a)(3)). Answer what the description says you did.
  • Pick evidence carefully. Three files go fast. A single PDF can hold several pages. Our evidence guide explains what tends to carry weight.
  • Mailing address. OATH Remote Hearings Unit, 66 John Street, 10th Floor, New York, NY 10038 (OATH). Mail early. Sending it by a method that gives you proof of the mailing date is sensible, because the rule accepts a postmark or other proof of mailing from before the hearing date (§6-10).
  • Someone else sending it for you? For mailed defenses, OATH asks the sender to state their relationship to the respondent (OATH). A paid representative needs to be an attorney or registered with OATH; see our guide to OATH hearings.
  • Mailing address for the decision. The online form asks for a mailing address to receive the decision. OATH says the form is invalid without a valid one (OATH form).

Writing in your own language

You don't need perfect English. OATH accepts written defenses in other languages and has them translated by a professional vendor, free of charge, before they go to a hearing officer (OATH LAIP 2024). Writing in the language you think in often gives a clearer, more accurate account than a rushed English version. See the interpreter guide for more.

A simple outline you can follow

Hearing officers read many defenses. A clear structure helps yours get read the way you mean it. Here is a plain outline. Fill it with your own facts, and never add anything that isn't true. You certify the submission under penalty of perjury.

  1. Who you are. "My name is ___. I hold TLC Driver License number ___. This is my defense to summons number ___."
  2. Charge 1. Name the rule code and copy the description from the summons. Then say in two or three sentences what really happened, in time order. End with what the evidence shows: "Attachment 1, my trip record, shows the trip ended at 9:42 p.m., before the time on the summons."
  3. Charge 2 (and any others). Same pattern. Even if your answer is short, write one.
  4. Anything about the summons itself. For example, if the date, place, or plate is wrong, say exactly what is wrong and why it matters. See what TLC must prove for the parts of a summons the rules require.
  5. What you are asking for. Usually: "I ask that the charges be dismissed."
  6. List of attachments. Number them so the hearing officer can follow along.

Common mistakes to avoid

  • Missing a charge. This is the most costly mistake, because an unanswered charge counts as admitted under the rule above.
  • Sending your only copy. OATH does not return originals sent by mail.
  • Submitting twice online. OATH only considers the first online form for each summons (OATH). Finish your letter and gather your files before you press submit.
  • Waiting until the last night. Websites go down and post offices close. If anything goes wrong, you may have nothing on file by the hearing date, and that becomes a default.
  • Arguing that the rule is unfair. The hearing officer applies TLC's rules as written. Spend your words on the facts and the evidence.

What can happen after you submit

Under §6-10, the hearing officer has three choices:

After OATH receives your written defense

  1. Defense received

    Online by the hearing date, or by mail with a timely postmark.

  2. Hearing officer reads it

    Together with TLC's summons and evidence.

  • 2Hearing officer reads itEnough to decideWritten decision on each charge
  • 2Hearing officer reads itNeeds moreRequest for more documents
  • 2Hearing officer reads itNeeds to hear youPhone or in-person hearing required

If the hearing officer asks for more documents or a live hearing, respond by the date they give. Ignoring the request can hurt your case. You can also ask for a telephone hearing yourself, before or on the hearing date (§6-10).

If a charge is sustained, the penalty comes from TLC's rules. Fines are due 30 days after the finding, and an unpaid fine leads to a suspension notice (35 RCNY §68-02(c)). If you disagree with the decision, see appealing an OATH decision.

When to get help

Written defenses suit simple, document-driven cases. For anything that could cost you your license, or where the facts are disputed, an attorney or OATH-registered representative can help you choose the method and write or present the defense. This page is general information, not legal advice.

Frequently asked questions

Can every TLC summons be fought online?

No. OATH decides eligibility by violation code. TLC says you can submit a written defense online if you are eligible. If your code isn't listed by OATH, you need a phone or in-person hearing instead.

What is the deadline for an online written defense?

OATH's rules say online submissions must be received on or before the hearing date (48 RCNY §6-10). Mailed defenses must be received before the hearing date or carry a postmark or proof of mailing from before that date.

How many files can I attach to an OATH online defense?

Up to three files (JPG, PDF or DOC), with a total size of no more than 3MB. If you have more evidence, OATH suggests a hearing by mail or in person instead.

What if I only defend one of the charges?

OATH's rule says any violation you don't address in a written submission is deemed admitted, and any defense you don't raise is deemed waived. Write a defense to every charge on the summons.

Can I write my defense in another language?

Yes. OATH accepts written defenses in other languages and has them translated free of charge before a hearing officer reads them.

Can I still ask for a phone hearing after sending a written defense?

OATH's rule says a respondent may ask for a telephone hearing before or on the hearing date, and the hearing officer can also require a phone or in-person hearing after reading your submission.

Sources

Last reviewed against the official sources on .

  1. OATH: Online Hearing Submission nyc.gov
  2. OATH: Online Hearing Submission Form nyc.gov
  3. OATH: Hearing by Mail nyc.gov
  4. OATH Rules, 48 RCNY §6-10 Written Remote Adjudications nyc.gov
  5. TLC: Received a Driver's License Summons? nyc.gov
  6. OATH Language Access Implementation Plan (2024) nyc.gov
  7. TLC Rules, Chapter 68 (Procedures Relating to Enforcement) nyc.gov

Spotted something out of date? Tell us and we'll check it against the official source.