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In short: §80-14(g)(1) says a TLC driver must not use a phone, other electronic communication device or an approved tablet while operating the vehicle — only while it is lawfully standing or parked. The penalty is $250 if you plead guilty before the hearing or $350 if found guilty after one, 3 TLC points (4 on a third offense in 15 months), and a suspension that is avoided only if you finish a Distracted Driving Portable Electronic Device Course within 60 days. TLC's definition of "use" is broader than most drivers expect: even a hands-free earpiece counts.
What the rule says
The TLC rule book, chapter 80 says in §80-14(g)(1): "A Driver must not Use an Electronic Communication Device or Approved Tablet while operating a Vehicle. A Driver can Use an Electronic Communication Device only while the Vehicle is lawfully standing or parked."
The word "Use" is defined in §80-03(c)(8). It means to:
- operate any function of an electronic communication device in any way, or
- have a hands-free device in or near the ear.
There is one carve-out, for FHV and street hail livery drivers only: a short, business-related communication with the base is not "use" if it is about a dispatch, made on an FCC-licensed two-way radio or a device (including a smartphone) mounted in a fixed position, and done by voice or one-touch pre-programmed buttons. Use permitted under §80-22 is also excluded.
Is what you did "use"? A quick check
Who it applies to
All TLC drivers. The dispatch exception applies only in FHVs and street hail liveries, not yellow taxis.
Penalty, points and the 60-day course
Paragraph (g)(2) makes the course mandatory after any conviction: the license is suspended until you complete it. TLC publishes a list of authorized course providers; check it through TLC's driver education pages before you enroll.
Points go into TLC's Persistent Violator Program for 15 months, added to DMV points. If you also got a DMV phone ticket, note that the DMV's own schedule lists 5 DMV points for using a mobile phone or portable electronic device while driving (NYS DMV).
How often it is charged
Common situations
- Tapping the app to accept a ride or check the next pickup while moving.
- An earbud in one ear for music or calls — "in or near the ear" is use.
- Holding the phone for navigation instead of using a fixed mount.
- Using the phone at a red light or in stopped traffic. The rule's only exception is "lawfully standing or parked", and it does not name red lights.
What to do and defenses to discuss
- Check the facts on the summons — where you were, what the officer says they saw, whether the car was moving.
- Collect proof for any exception: a photo of the mount, base message logs, or your carrier's record of a 911 call.
- Don't skip the course if you plead or lose. Book it early; the 60-day clock starts at the decision.
- Read the full guide on the TLC cell phone rule and decide with our fight-or-pay tool.
Defenses to discuss with a lawyer or OATH-registered representative include the officer's view, whether the vehicle was lawfully standing, the dispatch exception and the emergency defense. This is general information, not legal advice.
What the hearing focuses on
Phone cases usually come down to one person's observation: an officer or inspector says they saw the device in your hand, your hand on the screen, or a device at your ear while the vehicle moved. The hearing officer weighs that account against yours and any evidence you bring. Useful questions are simple: How far away was the officer? From what angle? Was the vehicle actually moving? Was the device mounted? Could the object have been something else? If your app or base logs show no interaction at that minute, they can help too.
Most of these hearings happen by phone; our page on what to expect at an OATH phone hearing explains the format. If you decide not to contest, check whether TLC has mailed you a settlement offer first, then plead and pay before the hearing date. Either way, the fine is paid to TLC, not OATH — see paying TLC fines.
How this rule fits with other safety charges
A phone summons is sometimes written together with another charge from the same stop — for example a moving violation under 80-13(a)(2) or, in serious cases, reckless driving under 80-14(a). Each charge is decided separately at the hearing. For TLC's Persistent Violator count, though, multiple violations from one incident are counted as the single one with the highest points (§80-27(a)(2)).
Frequently asked questions
Is hands-free allowed for TLC drivers?
Mostly no. TLC's definition of 'Use an Electronic Communication Device' includes operating any function of the device in any way, and having a hands-free device in or near the ear. The only carve-out is for FHV and street hail livery drivers making a short dispatch-related communication with their base on a two-way radio or a fixed-mount device, by voice or one-touch buttons.
What is the fine for 80-14(g)(1)?
$250 if you plead guilty before a hearing, or $350 if found guilty after a hearing, plus a suspension that is deferred for 60 days and avoided if you complete a Distracted Driving Portable Electronic Device Course within those 60 days.
How many points?
3 TLC points for the first and the second offense in any 15-month period, and 4 for the third offense in 15 months.
Can I use my phone at a red light?
The rule allows use only while the vehicle is lawfully standing or parked. The rule does not say that waiting at a red light or in traffic counts as lawfully standing, so don't rely on it. Discuss your specific facts with a representative.
What if I called 911?
§80-14(g)(3) gives an affirmative defense if all of these are true: the call was to an emergency response operator, it reported an imminent threat to life or property, you could not safely stop to make it, and you have documentary proof of the call.
Sources
Last reviewed against the official sources on .
- TLC Rule Book, Chapter 80 (updated June 6, 2025), §80-03(c)(8) and §80-14(g) nyc.gov
- TLC: Vision Zero Outreach and Education nyc.gov
- NYS DMV: The New York State Driver Point System dmv.ny.gov
- NYC Open Data: OATH Hearings Division Case Status (jz4z-kudi) data.cityofnewyork.us
Spotted something out of date? Tell us and we'll check it against the official source.
TLC Help is not a law firm and is not affiliated with the NYC Taxi & Limousine Commission or OATH. Explanations on this site are general information, not legal advice. Legal representation is provided by independent attorneys and OATH-registered representatives in our network.