Sub-chapter 59D holds the rules for high-volume for-hire services — app-based companies that dispatch very large numbers of trips, such as Uber and Lyft — including licensing, trip-record reporting (§59D-14) and accessibility duties. It was added to the rule book around 2019 and is still in force.
Fraud, misrepresentation or theft by an app company (HVFHS)
While doing business as a TLC licensee, a high-volume for-hire service must not commit or attempt fraud, misrepresentation or theft, alone or with others.
Fine (published)
$350–$1,000 and/or suspension up to 60 days or revocation. Appearance required.
A high-volume for-hire service (an app company like Uber or Lyft) must send TLC, every two weeks and in the required format, detailed records of every trip it dispatches: pickup and drop-off times and places, driver and vehicle license numbers, bases, mileage, itemized fare and driver pay, and more. These summonses (2021) were for records that were late or incomplete.
Fine (published)
$500 for each day past due if you plead guilty before a hearing, or $1,000 per day if found guilty, plus suspension until compliance; not to exceed $10,000 per bi-weekly submission (for 59D-14(a)(1)–(5), current rule book). Appearance not required.
TLC Help is not a law firm and is not affiliated with the NYC Taxi & Limousine Commission or OATH. Explanations on this site are general information, not legal advice. Legal representation is provided by independent attorneys and OATH-registered representatives in our network.