Paratransit vehicle owners

Paratransit owner did not report replaced license plates within 48 hours

A paratransit vehicle owner must notify TLC within 48 hours (not counting weekends and holidays) after replacing the vehicle's New York State license plates.

Fine (published)

$50. Appearance not required.

35 RCNY §60A-09(e)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle dispatched or operated without a TLC license

A paratransit vehicle owner must not let a vehicle be dispatched or operated unless it has a valid TLC Paratransit Vehicle License. This is one of the unlicensed-activity violations with mandatory, escalating penalties.

Fine (published)

Mandatory penalties (§60A-02(d)): first violation $100–$350; second violation (any combination of listed provisions) within 24 months $350–$500; third within 24 months: mandatory revocation. Appearance required.

35 RCNY §60A-10(a)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle driven by someone without a TLC paratransit license

A paratransit vehicle owner must not let the vehicle be dispatched or operated by a driver who does not have a valid TLC Paratransit Driver's License. Penalties are mandatory and rise with repeat violations.

Fine (published)

Mandatory penalties (§60A-02(d)): first violation $100–$350; second violation (any combination of listed provisions) within 24 months $350–$500; third within 24 months: mandatory revocation.

35 RCNY §60A-10(b)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle driven by someone without a valid state license

A paratransit vehicle owner must not let the vehicle be dispatched or operated by a driver who does not have a valid state driver's license. Penalties are mandatory and rise with repeat violations.

Fine (published)

Mandatory penalties (§60A-02(d)): first violation $100–$350; second violation (any combination of listed provisions) within 24 months $350–$500; third within 24 months: mandatory revocation.

35 RCNY §60A-10(c)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle liability insurance not maintained

Subdivision 60A-11(a) requires a paratransit vehicle owner to keep at least the NYS DOT minimum liability insurance for each vehicle and to follow all New York State insurance laws. This summons cites the subdivision without a paragraph.

Fine (published)

$50. Appearance not required.

35 RCNY §60A-11(a)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle without the minimum liability insurance

A paratransit vehicle owner must carry at least the minimum liability insurance that the New York State Department of Transportation requires for each vehicle it owns. This summons is for a lapse, gap or too little coverage.

Fine (published)

$50 (for 60A-11(a)(1)–(2)). Appearance not required.

35 RCNY §60A-11(a)(1)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle owner did not cooperate with TLC

Subdivision 60A-12(j) requires a paratransit vehicle owner to answer TLC questions and obey its directives and summonses (paragraph 1, $300 and suspension until compliance) and to respond to any TLC contact within 48 hours (paragraph 2, $500). This summons cites the subdivision without a paragraph.

Fine (published)

(j)(1): $300 and suspension until compliance, appearance required; (j)(2): $500, appearance not required.

35 RCNY §60A-12(j)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle owner did not answer or obey a TLC directive

An owner of a TLC-licensed paratransit vehicle (ambulette-type vehicles that carry people with disabilities) must promptly and truthfully answer all TLC questions and comply with all communications, directives and summonses from TLC. This is the most common paratransit owner charge; it usually follows an ignored notice or order. The license can stay suspended until the owner complies.

Fine (published)

$300 and suspension until compliance. Appearance required.

35 RCNY §60A-12(j)(1)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit owner passenger service violation

Section 60A-16 covers paratransit vehicle owners' service duties: efficient scheduling to avoid late or missed pickups, notifying passengers of delays, monitoring drivers and handling complaints, and not refusing prearranged trips. This summons cites the section without a subsection.

35 RCNY §60A-16TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit trips not scheduled to avoid late or missed pickups

A paratransit vehicle owner must schedule the day's trips as efficiently as possible to avoid unreasonably late pickups and missed trips. This summons is usually written after passenger complaints about lateness or no-shows.

Fine (published)

$25. Appearance not required.

35 RCNY §60A-16(a)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit passenger not told about a late or cancelled pickup

If a paratransit pickup is going to be unreasonably late or is cancelled, the vehicle owner (or base owner) must promptly notify the waiting passenger. This summons is for leaving a passenger waiting without notice.

Fine (published)

$50. Appearance not required.

35 RCNY §60A-16(b)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit owner did not monitor drivers or handle complaints

A paratransit vehicle owner must monitor how its drivers behave toward passengers, investigate complaints, and take appropriate action to resolve them. The penalty can include suspension until a monitoring procedure is in place.

Fine (published)

$50–$250 and/or suspension until a monitoring procedure is devised and/or other appropriate action is taken to TLC's satisfaction. Appearance required.

35 RCNY §60A-16(c)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit owner refused a prearranged trip without a valid reason

A paratransit vehicle owner must not refuse, by words, gestures or other means, to transport an orderly person who prearranged a trip within New York City, unless no vehicle is available or a reason listed in §56-20(b) applies. Refusals carry mandatory penalties.

Fine (published)

Mandatory penalties (§60A-02(d)): first violation $100–$350; second violation (any combination of listed provisions) within 24 months $350–$500; third within 24 months: mandatory revocation.

35 RCNY §60A-16(d)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit refusal: "no vehicle available" exception

Paragraph (1) of the paratransit refusal rule is the exception: an owner may decline a prearranged trip when no vehicle is available for it. A summons citing (d)(1) is a refusal charge in which that exception is at issue; the owner may show that no vehicle was actually available.

Fine (published)

Mandatory penalties (§60A-02(d)): first violation $100–$350; second violation (any combination of listed provisions) within 24 months $350–$500; third within 24 months: mandatory revocation.

35 RCNY §60A-16(d)(1)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit owner did not report ownership or registration changes

A paratransit vehicle owner must report important changes, including changes in vehicle ownership, title, financing and registration, to TLC within 72 hours.

Fine (published)

$50. Appearance not required.

35 RCNY §60A-21(d)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle driven before base-found repairs were made

A paratransit vehicle owner must make sure every repair the base owner finds during its inspection is completed before any driver operates the vehicle.

Fine (published)

$50–$500. Appearance not required.

35 RCNY §60A-25(a)(1)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit owner did not fix defects TLC ordered corrected

A paratransit vehicle owner must comply with all TLC notices, summonses and directives to correct defects in the vehicle. This summons is for not making the ordered repairs.

Fine (published)

$100. Appearance not required.

35 RCNY §60A-26(a)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle not clean, painted or in good appearance

A paratransit vehicle owner must keep its vehicles clean, well painted and in good appearance.

Fine (published)

$25. Appearance not required.

35 RCNY §60A-27(a)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle operated without a copy of its registration

Section 60A-29(a) lists the documents a paratransit vehicle owner must have on board before letting the vehicle be operated or dispatched. Item (3) is a copy of the state registration certificate. This summons goes to the owner when the registration copy was missing.

Fine (published)

$15 for each violation (for 60A-29(a)). Appearance not required.

35 RCNY §60A-29(a)(3)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle operated without a copy of its TLC license

Section 60A-29(a) lists the documents a paratransit vehicle owner must have on board before letting the vehicle be operated or dispatched. Item (4) is a copy of the TLC Paratransit Vehicle License. This summons goes to the owner when no copy of that license was in the vehicle.

Fine (published)

$15 for each violation (for 60A-29(a)). Appearance not required.

35 RCNY §60A-29(a)(4)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)

Paratransit vehicle operated without its insurance card

Section 60A-29(a) lists the documents a paratransit vehicle owner must have on board before letting the vehicle be operated or dispatched. Item (5) is a copy of the vehicle's own insurance card. This summons is for a missing card, not for a lapse in insurance coverage.

Fine (published)

$15 for each violation (for 60A-29(a)). Appearance not required.

35 RCNY §60A-29(a)(5)TLC Rule Book, Chapter 60 (Paratransit Vehicles and Bases)