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Apps, bases & deactivation

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28 results in Questions · page 2 of 2

  1. QuestionsIs an App Lockout the Same as a Deactivation?No. A lockout limits when you can work and is covered by a TLC rule; a deactivation closes your account and goes to the app's appeal. How to tell them apart./questions/is-a-lockout-the-same-as-a-deactivation Apps & bases
  2. QuestionsWhat Are Out-of-Town Pay Rates for Uber Drivers?NYC Uber and Lyft trips ending outside the city pay at least $1.757 a mile and $0.725 a minute for the part outside NYC. How to split a trip, with an example./questions/what-are-out-of-town-rates-for-uber-drivers Apps & bases
  3. QuestionsWhat Does 'Utilization' Mean for My Uber Pay?Utilization is the share of app time and miles with a rider. TLC divides base pay by 53.3% (minutes) and 68.5% (miles) so trips cover waiting time. The math./questions/what-does-utilization-mean-for-my-uber-pay Apps & bases
  4. QuestionsWhat Happened to Via and Juno in NYC?Juno's NYC trips stop in TLC data after November 2019 and Via's after October 2021. Today TLC licenses only Uber and Lyft as high-volume app companies./questions/what-happened-to-via-and-juno-in-nyc Apps & bases
  5. QuestionsWhat Receipts Must My Base Give Me?A TLC base or car owner owes you a written receipt for every payment and deduction. Required fields, extra items for Uber and Lyft, and the $200 fine./questions/what-receipts-must-my-base-give-me Apps & bases
  6. QuestionsWhat Share of NYC Rides Are Uber and Lyft?In 2025, Uber and Lyft made 76.5% of all trips TLC recorded; yellow taxis 15%, livery 4.6%, black cars 3.5%. Uber alone was about 55%. The trend since 2015./questions/what-percent-of-nyc-trips-are-uber Apps & bases
  7. QuestionsWhy Does My Uber Pay Show a Black Car Fund Charge?The Black Car Fund surcharge is paid by riders, not drivers, even when it shows on your Uber or Lyft statement: what it funds and what to do./questions/why-does-my-uber-pay-show-black-car-fund Apps & bases
  8. QuestionsWill the Apps Cut Me Off If TLC Suspends My License?A TLC suspension or expired license can get you removed from Uber and Lyft with no notice. Why the lockout rule allows it, and how to get back on the apps./questions/will-apps-cut-me-off-if-tlc-suspends-me Apps & bases