For-hire base owners

Incomplete for-hire base rule number

This code stops after '59B-2', so it is missing part of the section number. It could mean §59B-02 (penalties for bases) or be a cut-off form of a section in the 20s, such as 59B-20 (contact information), 59B-21 (records), 59B-23 (rates) or 59B-25 to 59B-29 (vehicle rules). All of these are rules for for-hire base owners. Check the summons itself for the full citation.

35 RCNY §59B-2TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base fine not paid within 30 days

Section 59B-02 is the penalty section for for-hire bases. Paragraph (c)(1) says a fine is due within 30 days after the base is found guilty, unless the base appeals to the OATH Taxi and Limousine Tribunal, which pushes the due date to 30 days after the appeal decision. An unpaid fine leads to a notice that the base license will be suspended in 10 business days until the fine is paid.

35 RCNY §59B-02(c)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Definition of 'Driver' in the base rules (not a violation by itself)

Section 59B-03 holds definitions for the for-hire base rules, and subdivision (f) only says that 'Driver' in this sub-chapter means a For-Hire Driver. A definition is not something a base can break, so this code was probably typed in error or used to point at a driver-related base duty. Ask TLC or check the summons narrative to see which rule was actually meant.

35 RCNY §59B-03(f)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base bond requirement not met

Subdivision 59B-04(e) requires every for-hire base to post a $5,000 bond before its license is issued or renewed and to keep it in force for the whole license term. The bond backs up promises that the base dispatches only licensed vehicles and pays its civil penalties, and TLC may draw on it to pay unpaid fines after 30 days' notice.

Fine (published)

$250 for failure to post or maintain the bond; one penalty point if TLC has to draw on the bond.

Points

1 penalty point if TLC draws on the bond

35 RCNY §59B-04(e)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base had no $5,000 bond when licensed or renewed

Before a for-hire base license is issued or renewed, the applicant must give TLC a $5,000 bond with sureties approved by TLC. Paragraph (e)(1) is that up-front requirement. A base charged under it is accused of not posting the bond when it was due.

Fine (published)

$250 for failure to post or maintain the bond; one penalty point if TLC has to draw on the bond.

Points

1 penalty point if TLC draws on the bond

35 RCNY §59B-04(e)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not keep its $5,000 bond in force

Every for-hire base must keep a $5,000 surety bond for the whole term of its license. The bond backs up promises that the base will dispatch only TLC-licensed vehicles and pay its TLC fines, and TLC can draw on it for unpaid penalties. Paragraph (e)(4) is the duty to maintain the bond; a lapsed or cancelled bond leads to this charge.

Fine (published)

$250 for failure to post or maintain the bond; one penalty point if TLC has to draw on the bond.

Points

1 penalty point if TLC draws on the bond

35 RCNY §59B-04(e)(4)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Livery base application: impact on other transportation

Section 59B-08(d)(1) lists factors TLC weighs when reviewing a new livery base station application: the adequacy of mass transit, any harm the new base could do to existing services, and the service already offered by licensed for-hire vehicles and taxis. It is a licensing standard, not a rule a base breaks while operating, so a summons citing it most likely relates to a license application or renewal dispute.

35 RCNY §59B-08(d)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base unlicensed-activity rules (section not specified)

Section 59B-11 covers unlicensed activity by for-hire bases: operating without a base license, dispatching cars without FHV licenses or T&LC plates, dispatching drivers without TLC or chauffeur's licenses, advertising unlicensed service, and moving the base without approval. This code does not say which subdivision was charged, so check the summons narrative.

35 RCNY §59B-11TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Operating a for-hire base without a TLC base license

No one may run a livery base, black car base or luxury limousine base (or, since 2012, a street hail livery base) without a valid TLC base license. This is unlicensed activity and can also bring the penalties in the Administrative Code. It is usually charged against a business dispatching cars without a license or after its license lapsed.

Fine (published)

Fine: $200–$1,500; 1 penalty point; plus Administrative Code penalties for unlicensed activity. Appearance required.

Points

1

35 RCNY §59B-11(a)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatched a vehicle without a valid FHV license or TLC plates

Subdivision 59B-11(b) bars a base from dispatching a car that lacks a valid For-Hire Vehicle License or the required T&LC plates. Since the 2012 street hail livery rules, a street hail livery base also may not send out a car as a street hail livery without a valid street hail livery license.

Fine (published)

Base owner fine: $300; 1 penalty point; plus Administrative Code penalties for unlicensed activity.

Points

1

35 RCNY §59B-11(b)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatched an unlicensed or improperly plated vehicle

Under 59B-11(b)(1) a base may dispatch a for-hire vehicle only if it has T&LC plates (New York cars) or meets plate rules (out-of-state cars), and holds a valid For-Hire Vehicle License. The summons does not say which of the three was missing; the inspector's narrative usually does.

Fine (published)

Base owner fine: $300; 1 penalty point; plus Administrative Code penalties for unlicensed activity.

Points

1

35 RCNY §59B-11(b)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatched a New York car without T&LC plates

A base must not dispatch a vehicle registered in New York State unless it has license plates embossed with the legend 'T & LC'. These plates show the car is registered for TLC for-hire use. The charge falls on the base that sent the car out.

Fine (published)

Base owner fine: $300; 1 penalty point; plus Administrative Code penalties for unlicensed activity.

Points

1

35 RCNY §59B-11(b)(1)(i)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatched an out-of-state car not meeting plate rules

A base must not dispatch a vehicle registered in a state other than New York unless the vehicle meets that state's applicable license plate requirements. It sits with the T&LC plate and valid FHV license rules in 59B-11(b).

Fine (published)

Base owner fine: $300; 1 penalty point; plus Administrative Code penalties for unlicensed activity.

Points

1

35 RCNY §59B-11(b)(1)(ii)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatched a vehicle without a valid for-hire vehicle license

A for-hire base must not dispatch a car unless the car has a valid TLC For-Hire Vehicle License. TLC posts the list of licensed vehicles on its website. This is the base's share of an unlicensed-vehicle trip; the vehicle owner and driver can be charged too.

Fine (published)

Base owner fine: $300; 1 penalty point; plus Administrative Code penalties for unlicensed activity.

Points

1

35 RCNY §59B-11(b)(1)(iii)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Dispatching an unlicensed vehicle (TLC's posted vehicle list)

Paragraph 59B-11(b)(2) only says TLC will post a list of validly licensed for-hire vehicles on its website. The duty is in (b)(1): a base must not dispatch a car without a valid FHV license and the right plates. A summons citing (b)(2) most likely means that charge.

35 RCNY §59B-11(b)(2)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Street hail livery base dispatched a car without an SHL license

Paragraph 59B-11(b)(3) applies to street hail livery (green cab) bases. They must not dispatch a vehicle to work as a street hail livery unless the vehicle has a valid Street Hail Livery License, on top of the ordinary FHV license and plate rules.

Fine (published)

Base owner fine: $300; 1 penalty point; plus Administrative Code penalties for unlicensed activity.

Points

1

35 RCNY §59B-11(b)(3)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatched a driver without a valid TLC license

Subdivision 59B-11(c) bars a base from dispatching a vehicle unless the driver has a valid TLC Driver License (before October 2016, a For-Hire Driver's License). A street hail livery base also needs the driver to hold a valid TLC license, or a paratransit license for an accessible street hail livery.

Fine (published)

Base fine: $500 for the first violation in 12 months; $800 for each later offense within a 12-month period.

35 RCNY §59B-11(c)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatched a driver without a valid TLC driver license

A for-hire base must not dispatch any vehicle unless its driver holds a valid TLC Driver License. TLC posts the list of licensed drivers on its website, so bases are expected to check it. The vehicle owner and the driver can be charged separately for the same trip.

Fine (published)

Base fine: $500 for the first violation in 12 months; $800 for each later offense within a 12-month period.

35 RCNY §59B-11(c)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners) Full explanation

Dispatching an unlicensed driver (TLC's posted license list)

Paragraph 59B-11(c)(2) only says TLC will post on its website a list of drivers with valid TLC licenses; the duty itself is in (c)(1): a base must not dispatch a driver without a valid TLC license. A summons citing (c)(2) is most likely the same charge, pointing to the list the base should have checked.

35 RCNY §59B-11(c)(2)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatched a driver without a valid chauffeur's license

Subdivision 59B-11(d) bars a base from dispatching a car unless the driver holds a valid New York chauffeur's license, and makes the base responsible for knowing each driver's DMV license status.

Fine (published)

Base fine: $500, except if the DMV status of the driver's license is not available on TLC's website.

35 RCNY §59B-11(d)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatched a driver without a valid chauffeur's license

A base must not dispatch any vehicle unless the driver has a valid New York chauffeur's license (a DMV commercial license class) as well as a TLC license. A suspended or expired DMV license makes the dispatch a violation for the base.

Fine (published)

Base fine: $500, except if the DMV status of the driver's license is not available on TLC's website.

35 RCNY §59B-11(d)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not track its drivers' DMV license status

Paragraph 59B-11(d)(2) makes the base responsible for knowing the status of the state driver's license of every driver it dispatches. It backs up the rule against dispatching a driver without a valid chauffeur's license. The penalty is waived only if TLC's website did not show the license's DMV status.

Fine (published)

Base fine: $500, except if the DMV status of the driver's license is not available on TLC's website.

35 RCNY §59B-11(d)(2)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Advertising for-hire service without a TLC license

A base owner must not hold itself out to the public as a for-hire service (livery, black car, high-volume or luxury limousine) without a current TLC license for that activity. Ads, websites and apps offering rides without the license fall under this rule.

Fine (published)

$350 for the first violation; $500 for the second; revocation for the third within 36 months. Appearance required.

35 RCNY §59B-11(e)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base moved to a new location without TLC approval

A base that moves to any location without TLC's prior approval is treated as doing unlicensed activity. The base license is tied to an approved address, and a move needs an application under 59B-15(e).

Fine (published)

$200–$1,500 and suspension of the base license (current text: until compliance); 1 penalty point. Appearance required.

Points

1

35 RCNY §59B-11(f)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Livery base without Livery Fund membership or workers' comp

Every livery base station must at all times either belong to the Independent Livery Driver Benefit Fund (Livery Fund) or carry New York workers' compensation insurance for all drivers it dispatches, and must send TLC proof. Fines are counted per day without coverage.

Fine (published)

$25 for each day of non-compliance up to $5,000 and either suspension until compliance or Livery Base License revocation. Appearance required.

35 RCNY §59B-12(a)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Livery base not a member of the Livery Fund

Clause (a)(1)(i)(A) is the Livery Fund option: a livery base station must either be a member of the Independent Livery Driver Benefit Fund or carry workers' compensation for its drivers. This charge says the base had neither Livery Fund membership nor other coverage.

Fine (published)

$25 for each day of non-compliance up to $5,000 and either suspension until compliance or Livery Base License revocation. Appearance required.

35 RCNY §59B-12(a)(1)(i)(A)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Livery base without workers' comp insurance for its drivers

A livery base that is not an independent base (not in the Livery Fund) must buy workers' compensation insurance for all drivers it dispatches. It must give TLC a current certificate of insurance and proof the insurer is licensed by the NYS Insurance Department. This charge is for missing coverage or missing proof.

Fine (published)

$25 for each day of non-compliance up to $5,000 and either suspension until compliance or Livery Base License revocation. Appearance required.

35 RCNY §59B-12(a)(1)(iv)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Black Car Fund requirements not met

Subdivision 59B-12(b) requires black car bases, luxury limousine bases and high-volume services to join the Black Car Fund, file their registration certificate with TLC, bill and collect the Black Car Fund surcharge on every trip, send surcharges by the 15th of the next month, and follow the Fund's rules. Penalties depend on which paragraph was broken.

35 RCNY §59B-12(b)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Black car or high-volume base not in the Black Car Fund

Every black car base, luxury limousine base and high-volume for-hire service (app company) must join and stay a member of the New York Black Car Operators' Injury Compensation Fund and register with the Department of State as a member. A black car or limousine base that owns half or more of the cars it dispatches is exempt. Fines are counted per day without membership.

Fine (published)

$25 for each day of non-compliance, up to $10,000, and either suspension until compliance or base license revocation. Appearance required.

35 RCNY §59B-12(b)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base offered a gift or bribe to a TLC employee or official

A base applicant or licensee must not offer or give any gift, gratuity or thing of value to any TLC employee, representative or member, or to any other public servant. Even the appearance of a bribe is covered.

Fine (published)

Revocation and $10,000. Appearance required.

35 RCNY §59B-13(a)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base offered a gift to airport or terminal staff

A base must not offer or give any gift or thing of value to people who work at an airport or other transportation terminal providing ground transportation information, dispatching, security, traffic and parking control, or baggage handling. The rule stops bases from paying for steered customers.

Fine (published)

Base fine: $1,000 up to revocation. Appearance required.

35 RCNY §59B-13(a)(3)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base committed fraud, misrepresentation or theft

While performing licensed duties, a base must not commit or attempt fraud, misrepresentation or theft, alone or with others. It covers things like false statements to TLC or customers, cheating drivers, or taking money that isn't the base's.

Fine (published)

$350–$1,000 and/or suspension up to 60 days or revocation. Appearance required.

35 RCNY §59B-13(b)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base deliberately failed to act in the public's interest

While running the business, a base must not deliberately fail to do something when that failure goes against the best interests of the public, even if no specific rule covers it. It is a catch-all charge for willful omissions, and its exact meaning depends on the facts in the summons.

Fine (published)

$150–$350 and/or suspension up to 30 days or revocation. Appearance required.

35 RCNY §59B-13(c)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base deliberately acted against the public's interest

A base must not deliberately do, or try to do, anything against the best interests of the public, even if no specific rule names it. It is the catch-all for willful harmful acts, and what counts depends on the facts in the summons.

Fine (published)

$150–$350 and/or suspension up to 30 days or revocation. Appearance required.

35 RCNY §59B-13(d)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base threatened, harassed or abused someone

While performing licensed duties, a base licensee must not threaten, harass or abuse any person, whether a passenger, driver, inspector or member of the public.

Fine (published)

$350–$1,000 and suspension up to 30 days. Appearance required.

35 RCNY §59B-13(e)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base used or threatened physical force

While doing anything connected with its licensed duties, a base licensee must not use or attempt to use physical force against any person.

Fine (published)

$500–$1,500 and/or suspension up to 60 days or revocation. Appearance required.

35 RCNY §59B-13(f)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base failed to cooperate with police or TLC inspectors

A base must cooperate with all law enforcement officers and TLC representatives. That includes giving its name, license number and any documents it must keep when asked, for example during a base inspection.

Fine (published)

$15–$150. Appearance required.

35 RCNY §59B-13(i)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base failed to cooperate with TLC

Subdivision 59B-13(j) requires a base to truthfully answer TLC and follow its directives, produce required licenses or documents on request, help TLC get information about its drivers and vehicles, and respond to any TLC contact within 48 hours. Paragraphs (1)–(3) carry $200 plus suspension until compliance; paragraph (4) is a $500 fine.

35 RCNY §59B-13(j)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base failed to answer TLC or follow its directives — another spelling of §59B-13(J)(1) (Base failed to answer TLC or follow its directives).

Base failed to answer TLC or follow its directives

A base licensee must truthfully answer all questions and comply with all communications, directives and summonses from TLC or its representatives. This is TLC's main 'failure to cooperate' charge for bases, often written when a base does not produce what TLC asked for. The base stays suspended until it complies.

Fine (published)

$200 and suspension until compliance. Appearance required.

35 RCNY §59B-13(j)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners) Full explanation

Base did not produce required documents when TLC asked

After a TLC request, a base must produce any licenses or other documents it is required to have. The deadline is five business days in the current rules (ten days in the 2011–2018 texts). Missing the deadline brings a fine and suspension until the documents are produced.

Fine (published)

$200 and suspension until compliance. Appearance required.

35 RCNY §59B-13(j)(2)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not help TLC get driver or vehicle information

A base must help TLC obtain the information it seeks about drivers or vehicles affiliated with the base, for example who was driving a car at a certain time. Refusing or stalling is a failure to cooperate.

Fine (published)

$200 and suspension until compliance. Appearance required.

35 RCNY §59B-13(j)(3)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not respond to TLC within 48 hours

A base must respond to any contact from TLC within 48 hours, seven days a week. This is separate from the duty to comply with TLC directives, and it has a fixed fine with no appearance required.

Fine (published)

$500. Appearance not required.

35 RCNY §59B-13(j)(4)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base was discourteous to a passenger

A base licensee must be courteous to passengers. This charge covers rude or disrespectful treatment of a customer by the base, for example by its dispatchers or staff.

Fine (published)

$150. Appearance not required.

35 RCNY §59B-13(k)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base retaliated against a driver or owner for a complaint

A for-hire base must not retaliate against a driver or vehicle owner for making a good-faith complaint against any base. Retaliation is read broadly: any penalty, or taking away any benefit, such as fewer dispatches or deactivation, counts.

Fine (published)

First violation: $1,000 plus restitution to the driver or owner; second within five years: $10,000 plus restitution. Appearance not required.

35 RCNY §59B-13(n)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base allowed discrimination against people with disabilities

Subdivision 59B-14(b) makes a base responsible if it instructs, authorizes or permits its drivers to discriminate against people with disabilities: refusing service, refusing to load and unload mobility aids, or charging more than the set rate for the passenger, a service animal or a wheelchair.

Fine (published)

$350–$1,000 and/or suspension up to 30 days or revocation. Appearance required.

35 RCNY §59B-14(b)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base allowed discrimination against people with disabilities

A base owner must not instruct, authorize or permit an affiliated driver to unlawfully discriminate against people with disabilities, such as refusing them service, refusing to load mobility aids, or charging extra.

Fine (published)

$350–$1,000 and/or suspension up to 30 days or revocation. Appearance required.

35 RCNY §59B-14(b)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base let drivers refuse passengers with disabilities

A base must not instruct, allow or let its drivers discriminate against people with disabilities. Clause (b)(2)(i) names refusing to serve a person with a disability, including a person with a service animal or wheelchair.

Fine (published)

$350–$1,000 and/or suspension up to 30 days or revocation. Appearance required.

35 RCNY §59B-14(b)(2)(i)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base let drivers overcharge passengers with disabilities

A base must not instruct, allow or let its drivers discriminate against people with disabilities. Clause (b)(2)(iii) names one form: charging more than the set rate for carrying a person with a disability or their service animal, wheelchair or other mobility aid.

Fine (published)

$350–$1,000 and/or suspension up to 30 days or revocation. Appearance required.

35 RCNY §59B-14(b)(2)(iii)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not keep a business location in a commercial zone

A for-hire base must maintain a principal place of business in a commercially zoned area, from which its affiliated vehicles and drivers can be dispatched. A base with no real premises, or premises in a residential zone, can be suspended until it complies.

Fine (published)

Suspension until the requirement is met. Appearance required.

35 RCNY §59B-15(a)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base below the minimum number of affiliated vehicles

Subdivision 59B-15(b) requires a base to keep at least ten affiliated vehicles (five for bases licensed before 1988 or livery bases with an accessible vehicle). A street hail livery base may count its street hail liveries and other FHVs toward the minimum.

Fine (published)

Suspension until the minimum is met. Appearance required.

35 RCNY §59B-15(b)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base had fewer than the minimum number of affiliated vehicles

A base must have at least ten affiliated vehicles. Two exceptions allow five: a base first licensed before January 1, 1988, and a livery base that has an affiliated wheelchair-accessible vehicle. The penalty is suspension of the base until it meets the minimum.

Fine (published)

Suspension until the minimum is met. Appearance required.

35 RCNY §59B-15(b)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Pre-1988 base below its five-vehicle minimum

Clause 59B-15(b)(1)(i) lets a base first licensed before January 1, 1988 keep only five affiliated vehicles instead of ten. A charge citing it means TLC says the base fell below even that lower minimum, or did not qualify for the exception.

Fine (published)

Suspension until the minimum is met. Appearance required.

35 RCNY §59B-15(b)(1)(i)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Livery base with accessible vehicle below five-vehicle minimum

Clause 59B-15(b)(1)(ii) lets a livery base with an affiliated wheelchair-accessible vehicle keep only five affiliated vehicles instead of ten. A charge citing it means TLC says the base fell below that minimum or did not qualify for the exception.

Fine (published)

Suspension until the minimum is met. Appearance required.

35 RCNY §59B-15(b)(1)(ii)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base had no working telephone

A base owner must keep a working telephone at the base. Without one, the base can be suspended until it complies.

Fine (published)

Suspension until compliance. Appearance required.

35 RCNY §59B-15(c)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatching rules not met

Subdivision 59B-15(d) requires a base to provide a device for sending trip requests to its drivers, and to dispatch vehicles (other than accessible vehicles) only from the address on its base license.

Fine (published)

$250 and suspension until compliance. Appearance required.

35 RCNY §59B-15(d)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base had no device to send trips to drivers

A base station owner must provide a device, such as a radio or dispatch system, for sending trip requests to the drivers of its affiliated vehicles.

Fine (published)

$250 and suspension until compliance. Appearance required.

35 RCNY §59B-15(d)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base dispatched cars from an unlicensed location

Except for wheelchair-accessible vehicles, no for-hire vehicle may be dispatched from any location other than the address on the base license. Dispatching from a second, unapproved site is a violation.

Fine (published)

$250 and suspension until compliance. Appearance required.

35 RCNY §59B-15(d)(2)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base moved without applying for TLC approval

A base owner who moves the base to a new location must apply to TLC for approval of the new location. The new site must meet all base license requirements, though TLC may waive the fitness review and bond if ownership has not changed.

Fine (published)

Suspension of base license. Appearance required.

35 RCNY §59B-15(e)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not display its rate schedule

A base owner must at all times conspicuously display the current schedule of rates it charges, so customers at the base can see the prices. This charge is usually written during a base inspection when no rate schedule is posted.

Fine (published)

$50. Appearance not required.

35 RCNY §59B-15(g)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base name and license number not displayed on its door

A base must conspicuously display its base name, any trade or operating name, and its TLC base license number on the front or office door of its premises. Inspectors check this at base visits.

Fine (published)

$50. Appearance not required.

35 RCNY §59B-15(h)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Livery base did not use legal off-street parking

A livery base station owner must make sure the base provides and uses legal off-street parking and storage for the livery vehicles it dispatches, so cars don't crowd the street. A livery base found guilty of breaking the off-street parking rules cannot be renewed (§59B-08(e)).

35 RCNY §59B-15(j)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Livery base had too few off-street parking spaces

The off-street parking a livery base provides must have at least one space for every two livery vehicles affiliated with the base (street hail liveries are not counted in the current text). TLC can reduce or waive this for lack of parking or hardship.

35 RCNY §59B-15(j)(2)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Livery base parking lot more than 1.5 miles away

The off-street parking facility for a livery base's vehicles must be no more than one and one-half miles from the base.

35 RCNY §59B-15(j)(3)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Livery base parking not in a parking-zoned location

The off-street parking facility used by a livery base must be in a location zoned for operating a parking facility.

35 RCNY §59B-15(j)(4)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base operating-location rules (section not specified)

Section 59B-16 requires every base to operate at its licensed premises, bars a livery base from shutting down for 60 or more days in a row, and sets rules for temporary premises when a livery base can't use its location. The listed penalty is revocation.

35 RCNY §59B-16TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base not operating at its licensed premises

Every base owner must run the base on the premises TLC licensed. Operating from a different address, or having no operation at the licensed address, can lead to revocation of the base license.

Fine (published)

Penalty: revocation of license.

35 RCNY §59B-16(a)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Livery base stopped operating for 60 days or more

A livery base station owner must not stop operating at the base for 60 or more days in a row. There is no penalty if the shutdown was caused by a strike, riot, war, public catastrophe or another event beyond the owner's control.

Fine (published)

Penalty: revocation of license.

35 RCNY §59B-16(b)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base customer-service rules (section not specified)

Section 59B-17 sets a base's customer-service duties: handling complaints when TLC directs, not forcing shared rides, serving people with disabilities, dispatching only its own vehicles (or disclosing the other base), and, for street hail livery bases, card payment and E-ZPass. Check the summons for the subdivision charged.

35 RCNY §59B-17TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not handle a customer complaint as TLC directed

When TLC's Chairperson directs, a base is responsible for handling customer complaints and must give TLC any information it asks for about the complaint.

Fine (published)

$150. Appearance not required.

35 RCNY §59B-17(a)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not handle a customer complaint as TLC directed — another spelling of §59B-17(A) (Base did not handle a customer complaint as TLC directed).

Base required a passenger to share a ride

A for-hire base must not require a prospective passenger to share a ride with another passenger. Shared rides are allowed only when the passenger chooses them.

Fine (published)

Base fine: $50. Appearance not required.

35 RCNY §59B-17(b)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not provide service to people with disabilities

Subdivision 59B-17(c) requires every base to provide transportation to people with disabilities. Before 2018 this meant dispatching or contracting for accessible vehicles and giving equivalent service. Since 2018 it also sets a yearly share of trips that must go to wheelchair-accessible vehicles.

Fine (published)

2011–2016 texts: $1,000 and, if no accessible vehicle or arrangement, suspension until compliance. Current text: $50 per 100 trips short of the accessible-trip percentage; $1,000 for failing equivalent service.

35 RCNY §59B-17(c)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not provide wheelchair-accessible service

Under the rules in force 2011 to 2018, (c)(1) said a base must serve people with disabilities by dispatching its own accessible vehicle on request or contracting with another base that does. Since 2018 it sets a minimum share of trips that must go to accessible vehicles: 5% from July 2018, rising to 25% from July 2022.

Fine (published)

Current text: $50 for each 100 trips the base fell short of its accessible-trip percentage; if it met less than half the requirement, TLC may seek suspension up to 30 days or revocation. 2011–2016 texts: $1,000 and, if the base had neither an accessible vehicle nor an arrangement with another base, suspension until compliance (appearance required).

35 RCNY §59B-17(c)(1)TLC Rule Book, Chapter 59 (Sub-chapter 59B: For-Hire Base Owners)

Base did not dispatch an accessible vehicle on request

In the 2011–2018 rules, clause (c)(1)(i) let a base meet its duty to people with disabilities by dispatching a wheelchair-accessible vehicle from its own base on request. A charge under it means the base did not do so (and had no other arrangement). The current rule replaced this with trip-percentage targets.

Replaced by §59B-17(C)(1) — Base did not provide wheelchair-accessible service

Fine (published)

$1,000 and, if the base had neither an accessible vehicle nor an arrangement with another base, suspension until compliance (appearance required).

35 RCNY §59B-17(c)(1)(i)TLC Rule Book, Chapter 59 (June 2014 version, Wayback Machine copy)

Base had no contract with another base for accessible rides

In the 2011–2018 rules, clause (c)(1)(ii) let a base meet its duty to people with disabilities by contracting with another base to provide and dispatch wheelchair-accessible vehicles. A charge under it means no such arrangement existed. The current rule uses trip-percentage targets or an approved accessible dispatcher (59B-17(f)).

Replaced by §59B-17(C)(1) — Base did not provide wheelchair-accessible service

Fine (published)

$1,000 and, if the base had neither an accessible vehicle nor an arrangement with another base, suspension until compliance (appearance required).

35 RCNY §59B-17(c)(1)(ii)TLC Rule Book, Chapter 59 (June 2014 version, Wayback Machine copy)

Base did not give equal service to people with disabilities

Before 2018, 59B-17(c)(2) required a base to provide 'equivalent service' to people with disabilities. That means equal response time, fares, hours and days of service, ability to reserve, no trip-purpose limits, and no other capacity limits. In the current text (c)(2) only says accessible street hail livery hail trips count toward a base's accessible-trip total.

Replaced by §59B-17(c)(4)

Fine (published)

$1,000 and, if the base had neither an accessible vehicle nor an arrangement with another base, suspension until compliance (appearance required).

35 RCNY §59B-17(c)(2)TLC Rule Book, Chapter 59 (June 2014 version, Wayback Machine copy)

Base's accessible service (own or contracted) was not equivalent

In the rules in force 2011 to 2018, (c)(2)(i) said that whether a base dispatches its own accessible vehicles or contracts with another base, it must give people with disabilities 'equivalent service'. That means the same response times, fares, hours, reservations and other terms as other riders. The duty now sits in 59B-17(c)(4).

Replaced by §59B-17(c)(4)(i)

Fine (published)

$1,000 and, if the base had neither an accessible vehicle nor an arrangement with another base, suspension until compliance (appearance required).

35 RCNY §59B-17(c)(2)(i)TLC Rule Book, Chapter 59 (June 2014 version, Wayback Machine copy)

Accessible service not equal to service for other riders

In the 2011–2018 rules, (c)(2)(ii) defined 'equivalent service' for people with disabilities. Service must match other riders' in response time, fares, hours and days, ability to take reservations, trip-purpose limits, and other capacity limits. A charge under it says the base's accessible service fell short on one of these.

Replaced by §59B-17(c)(4)(ii)

Fine (published)

$1,000 and, if the base had neither an accessible vehicle nor an arrangement with another base, suspension until compliance (appearance required).

35 RCNY §59B-17(c)(2)(ii)TLC Rule Book, Chapter 59 (June 2014 version, Wayback Machine copy)

Base charged riders with disabilities higher fares

Under the 2011–2018 equivalent-service rule, item (c)(2)(ii)(B) required that fares charged to people with disabilities be equivalent to fares charged to other riders. A charge under it says the base charged more for an accessible trip.

Replaced by §59B-17(c)(4)(ii)

Fine (published)

$1,000 and, if the base had neither an accessible vehicle nor an arrangement with another base, suspension until compliance (appearance required).

35 RCNY §59B-17(c)(2)(ii)(B)TLC Rule Book, Chapter 59 (June 2014 version, Wayback Machine copy)