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Apps, bases & deactivation

Guides, questions, violation and charge codes, taxi zones, tolls, vehicles, data and tools — in one search.

28 results in Questions · page 1 of 2

  1. QuestionsCan I Be Deactivated for Low Ratings in NYC?Yes. Uber removes drivers whose rating falls below the city minimum, using the average of the last 500 ratings. How it works and the separate ratings process./questions/can-i-be-deactivated-for-low-ratings-nyc Apps & bases
  2. QuestionsCan My Base Charge Fees Not in My Agreement?No. A fee that isn't in your base agreement or in Uber's or Lyft's statement of fees is an overcharge. Fines, refunds, proof to keep and who to call./questions/can-a-base-charge-fees-not-in-my-agreement Apps & bases
  3. QuestionsCan Someone Else Drive on My Uber Account?No. Uber does not allow account sharing in the US, Real-Time ID Checks are built to catch it, and NYC's blocked law would allow removal without notice for it./questions/can-someone-else-use-my-uber-account Apps & bases
  4. QuestionsCan Too Many Cancellations Get Me Locked Out?Yes. TLC's lockout rule lets Uber and Lyft restrict you without notice for excessive cancellations or not accepting trips. Declining vs causing rider cancels./questions/can-i-be-deactivated-for-cancelling-trips Apps & bases
  5. QuestionsCan Uber Deactivate Me Without Notice in NYC?Today, yes: no NYC law in force makes Uber or Lyft warn you before deactivation. What Uber promises, what the blocked law would require, and lockout notice./questions/can-uber-deactivate-me-without-notice-nyc Apps & bases
  6. QuestionsCan Uber or Lyft Keep Part of My Tips?No. TLC rule 59D-17(b) makes Uber and Lyft pass on the entire tip, and bases and car owners can't take tips. How to check your tips and report a shortfall./questions/can-uber-take-part-of-my-tips-nyc Apps & bases
  7. QuestionsDeactivated After a Rider Complaint: How to RespondA rider complained and the app removed you? Evidence Uber says it considers (video, audio, phone sensor data), how to answer, and when TLC opens its own case./questions/deactivated-after-passenger-complaint-app Apps & bases
  8. QuestionsDo Tips Count Toward the TLC Minimum Pay?What TLC rules say about tips and the Uber/Lyft minimum per trip: two separate duties, how TLC data counts them, and what the rule leaves open./questions/does-the-tlc-minimum-pay-include-tips Apps & bases
  9. QuestionsDoes Sales Tax Come Out of an Uber Driver's Pay in NYC?No. NYS sales tax on Uber, Lyft and black car rides is the rider's cost, 8⅞% in NYC. What's taxed, the 4% charge outside NYC and the 2014–2017 case./questions/does-sales-tax-come-out-of-uber-driver-pay Apps & bases
  10. QuestionsDoes the TLC Handle Uber or Lyft Deactivations?No, TLC can't reverse an app deactivation. What TLC does handle (licenses, the lockout rule), what DCWP would do under the blocked law, and the app's role./questions/does-tlc-handle-uber-deactivations Apps & bases
  11. QuestionsDoes Uber or Lyft Give NYC Drivers Health Insurance?No. Uber's NYC benefits list has sick leave, Black Car Fund benefits and unemployment insurance, but no health plan. What you get, and where to find coverage./questions/does-uber-give-health-insurance-nyc Apps & bases
  12. QuestionsDoes Uber or Lyft Pay Drivers More in NYC?Uber vs Lyft driver pay in NYC from 12 months of TLC trip records: pay per trip, tips, pay per hour with a rider, why they differ and what is left out./questions/does-uber-or-lyft-pay-more-in-nyc Apps & bases
  13. QuestionsFailed Uber's Background Check: Is It a Deactivation?Uber calls a failed background check a 'loss of eligibility,' not a deactivation, so the Review Center usually can't help. What it checks and what you can do./questions/background-check-failed-uber-nyc Apps & bases
  14. QuestionsHow Do I Find Which Base a TLC Car Is With?Look up any for-hire car's base by plate or license number in TLC's free open data, updated daily. Steps for FHVs, yellow and green cabs, and what it means./questions/how-can-i-find-which-base-a-tlc-car-belongs-to Apps & bases
  15. QuestionsHow Fast Must My Base or Lessor Pay My Earnings?TLC rules: a base or car owner must pay your trip earnings within one week, and taxi card fares are paid daily. Exceptions, fines and what to do if late./questions/how-fast-must-my-base-pay-me Apps & bases
  16. QuestionsHow Many For-Hire Bases Are There in NYC?TLC licensed 791 for-hire bases at the end of 2025: 485 black car, 184 livery, 81 luxury and 2 app companies. Why the daily list shows 859, and who works./questions/how-many-fhv-bases-are-in-nyc Apps & bases
  17. QuestionsHow Many Hours a Day Can I Drive for Uber in NYC?TLC limits: 10 hours of passenger time in 24 hours (reset after 8 hours off) and 60 hours a week. What counts, the fines, the one-trip defense and app access./questions/how-many-hours-can-i-drive-for-uber-nyc Apps & bases
  18. QuestionsHow Many Uber and Lyft Drivers Are in NYC?About 87,000 drivers made an Uber or Lyft trip in NYC each month in mid-2026, out of about 180,000 TLC licenses. What each official driver count means./questions/how-many-uber-drivers-are-in-nyc Apps & bases
  19. QuestionsHow Many Ubers and Taxis Are on NYC Streets Each Day?About 58,800 app cars and 8,700 yellow taxis made a trip on an average day in 2025. TLC data on cars per day, days worked a month, and licensed vs working./questions/how-many-ubers-and-taxis-are-on-the-road-each-day Apps & bases
  20. QuestionsHow Much Do Uber Drivers Make in NYC?TLC figures: full-time NYC Uber and Lyft drivers' median gross pay is about $61 an hour and $1,100–$1,400 a week, before car costs and taxes./questions/how-much-do-uber-drivers-make-in-nyc Apps & bases